Very bad experience calling the customer service in McAllen, TX. I was just asking how come our new account isn't found in their system. Then this guy, 'lucky you' I didnt get your name cuz if I did, I'll mention it here. Anyway, this guy doesnt know what he's saying, or rather he didnt understand what I'm trying to say. Very incompetent! He reset our profile when there is nothing wrong with it. He said that it has been blocked, but guess what? I can access our profile account! Jeez. I had to call the 1-800 toll free instead, then thank god, they fixed it right away with no confusion or so whatever!
Sales lady very professional and knowledgeable of furniture. Very helpful and understanding.
I went in a little late around 8pm, only 1 hour left to close and I knew what I wanted so I figured i wouldn’t take long. Mary was the lady that helped me and she was very patient and helpful through the whole process, I walked out by 9pm with a purchased living room set which will be delivered tomorrow. Would recommend and will shop here in the future.
Sales rep was friendly. Delivery guys were friendly and careful when bringing couches. A couple of pillows were missing. Delivery guy called his supervisor who said they would deliver missing pillows the next day. This was Tuesday. It's now Friday and we still don't have missing pillows. Will be going in person tomorrow to grab them myself from the showcase couches if they don't bring me my missing pillows. I'm not paying all that money for an incomplete item.
Beware of the 2nd party warranty coverage. If you finance furniture you will be required to purchase this insurance. The problem is the insurance is a scam. You will have little to no coverage on your claim.
Lacks Furniture Galleria is a US Furniture Store based in Mcallen, Texas. Lacks Furniture Galleria is located at 1200 E Expy 83, McAllen, TX 78503, USA.
Please contact with Lacks Furniture Galleria using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Lacks Furniture Galleria opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Mcallen