"In summary, the owner is rude and play mind tricks on the phone."
Awful experience!!!! I came in and asked them how long it would take for an oil change and they told me about an hour and a half. That was okay but after about an hour they called me and told me they had lost the key!!! I went back to them to find out what happened and they said they were working on it but it seemed to me that it wasn't a high priority for them. It took another hour before they finally found the key. So after 2.5 hours of waiting they had finally finished the job. I was hoping that out of good customer service they would waive the charge since not only did they waste my time but they also put at risk that my key was lost or stolen and that I wouldn't be able to drive my car until I got a new $100 plus key!!! But they still charged me! I don't think I am ever going there again for auto care. They have lost my business.
Brought in my own oil and filter for a oil change. Good service but not 5 stars because the guy who changed my oil kept slamming my car key on top of the roof of my brand new car and scratched it...
Walmart Tires Auto Parts is a US Car Repair based in Mcallen, Texas. Walmart Tires Auto Parts is located at 2800 W Nolana Ave, McAllen, TX 78504, USA.
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