Stay away from this place. My car was in their shop 3 times for a simple quarter panel paint. They painted it the wrong color, scratched my front bumper, failed to paint a portion of the quarter panel and that was the first time it was in. Took it back had it repainted and they failed to paint all of the areas where they applied the wrong color. They also Messed up my trunk and had to fix that because they caused it to bow up on the right side. Over spray everywhere, trunk interior not pieced back together, gas cap full of paint, and to top it off they SCRATCHED the hell out of the tint on my driver door. I wouldn't recommend this shop to anybody, save yourself the headaches and armature work.
I had an amazing experience with Collision Specialist, superb customer skills! When I walked in, I was kindly greeted by the staff and I was quickly attended by the owner Joe Cantu. We then walked outside to see the damage on the vehicle and he explained the process to fix it. When I picked up my truck, it looked impecable, just like it did before! I'm really happy with the work they did! I am also extremely impressed with the detail they gave my vehicle! The truck smells brand new! I hope nothing happens to my truck again but if it does, I'm coming back here!
Professional service at an affordable price.
Highly recommend car star collision specialist!! Great service and excellent customer service!!
Had vehicle for over one month, which wasn't the shops fault, but after insurance approved fixes, truck still pulls, has horrible sounds and grinding. I would figure after a month the truck would have been pristine. I wouldn't recommend for quality service. 2 star rating given because they are friendly, but beyond that unimpressive. .
Update to previous review- after the writing of this review I was contacted by the owner, after some discussion the truck was brought back. The problem took 2 additional visits to repair my vehicle. Overall, the owner and staff took the time to satisfy the customer, which lead to my change in overall rating.
Carstar Collision Specialists is a US Car Repair based in Mcallen, Texas. Carstar Collision Specialists is located at 3705 N 10th St, McAllen, TX 78501, USA.
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