The prices are good but the tools are really bad quality... the other good thing is that you can exchange the tools that don’t work that well. If you want quality tools this is NOT the place to go to.
WORST CUSTOMER SERVICE EVER!! WAITED 30 MINUTES TO SEE IF ITEM WAS IN STOCK AND STILL NO ONE EVER CAME BACK!! IF I COULD GIVE 0 STARS, I WOULD!!
I have purchased several hand and power tools here with great results, and satisfaction, without breaking the bank! One plus is if you sign up for emails or texts, you receive coupons.
Note to store: In need of new management.
Went in today (Fri July 21, 2017) to the McAllen store and was very impressed with cashier Belinda. She was extremely professional, easily handling a return, our checkout order and a phone call all at the same time with a very friendly and positive attitude. She was comfortable and in control, promoted the store and invited us to the upcoming sidewalk sale. Made me want to come back.
I really think this store would be a lot better without the management of NORMA. Every single time i visit this store, she seems to constantly argue and ignore customers. I, myself had a really bad customer experience with her. Everyone else around her in her staff seem pretty nice. If it werent for the good prices and my auto shop necessities, I would not visit this store because of her.
Harbor Freight Tools is a US Hardware Store based in Mcallen, Texas. Harbor Freight Tools is located at 2614 N 10th St, McAllen, TX 78501, USA.
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