Unfortunately, the customer service and attitude of the management is a whole different story. The owner loves reciting the “policies in place” which either their front desk personnel do not know, or understand, or believe in these policies enough, to communicate it effectively with customers. Each week one talks to a different person, and there appears to be a high turnover rate. Either way, messages were not transmitted in a timely fashion, leading to utter chaos, which could easily have been avoided right at the start. In my case, they sold me “the best deal” at the time and when probed further about make up classes could never come up with a direct answer. Be very careful with “make-up classes” explanation. Also, it's a shame the management is not willing to work with and does not take into consideration any special-needs children or parent situation, who could definitely benefit from this program and that each child is gifted uniquely.
Very organized! Employees are wonderful and the kids love the activities. The Little Gym and its staff COMPLETELY take away the stress of having a child's birthday party! They literally take care of everything from beginning to end!
The staff is very helpful and they take care of everything so I was able to spend time with my little one and capture all those special moments
It’s a great learning and confidence building environment for kids of all ages. My kids have been enrolled since last year and enjoy it tremendously. For the class sessions, the coach is generally a young person, very friendly and very professional. The classes are of full of excitement and enthusiasm, which is very contagious and ~ 45mins go by fast.
I love that it gives me son a chance to run around without hurting himself and that he can practice his skills at the same time. And we love the staff!!!
I had a birthday party this past weekend for my 1 year old son. I can say the staff was amazing! They helped unload my vehicle, set up the cake, cut the cake, served the kids, etc. On top of that they provided great activities for the kids attending the party and even catered to my son's interests. Totally great experience and I definitely recommend them as a place to host parties.
The Little Gym Of Mcallen is a US Gym based in Mcallen, Texas. The Little Gym Of Mcallen is located at 6500 N 10th St N, McAllen, TX 78504, USA.
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