We filed an incident report immediately at the desk. As recommended by the attendee of the front desk, my husband spoke with the manager, "Oscar" the next morning. Oscar offered no apology and told us quit if we want. I called back Oscar later to get the refunds for the month of June. Incredibly, Oscar made up an elaborate lie and taunted me: "Your husband admitted that he cussed to Daniel. I interviewed other people and they all said that your husband was rude." I knew he made up the lie because I was there watching the whole thing and my husband was very calm and never cussed Daniel. He never cussed anyone. I double checked with my husband after the phone call. My husband said "I never said I cussed Daniel, of course not, because I did not cuss anyone."
The reason why Gold's Gym is still in business is because there are so few options in the Valley. We desperately need a Y here.
Good equipment - you have all you need to work out. Of course, that gym is biased much more to the hard core lifters and muscle heads - music wise, layout wise, decor, etc. The whole first floor will be fairly intimidating for those who aren't pro lifters or very familiar with advanced barbell moves and plate racks. That said, there is a separate cardio section on the top floor. However, the cardio floor lacks the best treadmills (e.g. Precor instead of LifeFitness) - you get better cardio equipment at the UTRGV Rec Center (although they don't have the gauntlet stair machines). They are friendly at the front desk and be me a free 3 day pass to explore the gym. But, prices moving ahead are way too steep and in general overpriced for what the gym is: often seems dingy, smelly, a bit old.
This gym is run by thugs! A body pump instructor, "Daniel," whose classes frequently run late because he often starts too late and then wastes too much time between the segments, arrived late on June 8, 2017 by five minutes. By the time the class finished the last segment, it was well past the beginning time of the next class (it was supposed to begin at 7:30 PM), but he was still doing the stretching. By 7:36, a lot of people left and some were putting back their equipment on the racks. My husband, who was to be in the next class, walked in and was getting some paper towels in the back of the room. Daniel suddenly ran to him from the front of the room screaming all the way with the microphone still on, "Nobody don't respect me!" He repeated the same sentence again and again. He was drenched in sweat and angrily shoved his face onto my husband and chased him to the other side of the classroom, shouting the same words again and again. Daniel looked violent and he acted like a complete lunatic. It was Daniel who was being disrespectful and unreasonable. He should not take away other class's time from the beginning. Having someone in the back quietly getting some paper towels during the end of stretching time as was hardly "disruptive." Apparently, Daniel is very unstable and has some anger issues. Otherwise, he may have had a bad day and was looking for a chance to take it out on some innocent person. Whichever was the case, this was an incident that should never have happened.
Gold's Gym is such a clean gym that has so many different options for working out. They keep up with the newest technology and fitness/exercise trends. Love this gym!!
worse place you can go to. I stop going to the gym because there was a lot of drama, the place smells horrible and the instructors are not professionals and always late for classes. General manager is never available to take care of problems or issues. I do not recommend this place at all.
Smells like sweat. Old, dirty equipment. Employees are rude, lazy and sarcastic. Do not recommend this gym. Tru fit is way better equipment wise. And freedom fitness is a way better deal from all these choices. Save money. I have brought up issues with employee (leaky roof, broken and creaking equipment, spills on floor, smelly dirty water fountain) nothing was done. Employees are lazy too, lack proper skills to care for equipment. If I could rate a negative rating I would.
According to the management, for an instructor to scream angrily, chase a gym member around, shove his sweaty face onto a member's face, while grabbing an arm, was totally fine, whereas quietly getting some paper towels in the back 6 to 7 minutes after the next class was supposed to begin was rude enough that such violent outburst was justified.
Oscar seems to lie with complete ease. There were very few people left in the room any more. I don't believe Oscar interviewed anyone. The whole thing was on the camera so he should have known what happened but flatly denied. If anyone actually was interviewed and said it was my husband, not Daniel, who was being rude (which I seriously doubt), that person did not see what happened or lied.
Gold S Gym is a US Gym based in Mcallen, Texas. Gold S Gym is located at 1601 W Dove Ave, McAllen, TX 78504, USA.
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